公開日期 | 標題 | 作者 | 來源出版物 | scopus | WOS | 全文 |
2007 | Assessing the Market Valuation of E-service Initiatives | Jiun-Sheng Chris Lin ; Woan-Yuh Jang; Kuan-Jiun Chen; Lin, J.-S.C.; Jang, W.-Y.; Chen, K.-J.; JIUN-SHENG LIN | International Journal of Service Industry Management | 17 | 9 | |
2011 | Assessing the Self-service Technology Encounters: Development and Validation of SSTQUAL Scale | Jiun-Sheng Chris Lin ; Pei-Ling Hsieh; Lin, J.S.C.; Hsieh, P.-L.; JIUN-SHENG LIN | Journal of Retailing | 207 | 171 | |
2020 | Believe to Go the Extra Mile: Exploring the Influences of Internal CSR Initiatives on Service Employee Organizational Citizenship Behavior: An Abstract | Liang H.-Y; Chou E.-Y; JIUN-SHENG LIN | Developments in Marketing Science: Proceedings of the Academy of Marketing Science | 0 | 0 | |
2021 | Believe to go the extra mile: the influence of internal CSR initiatives on service employee organizational citizenship behaviors | Chou E.-Y; Liang H.-Y; JIUN-SHENG LIN | Journal of Service Theory and Practice | | | |
2008 | Determinants of manufacturers' selection of distributors | JIUN-SHENG LIN ; Chen, C.-R. | Supply Chain Management | | | |
2011 | Do We Click at the First Sight? A Model of Customer-Employee Instant Rapport in the First Service Encounter | Jiun-Sheng Chris Lin ; Cheng-Yu Lin | Academy of Marketing Science World Marketing Congress | | | |
2016 | Do We Click at the First Sight? Exploring the Customer–Employee Instant Rapport in the First Service Encounter | JIUN-SHENG LIN ; Chu C.-Y; Liang H.-Y. | Developments in Marketing Science: Proceedings of the Academy of Marketing Science | 4 | 0 | |
2008 | The Effect of Self-Service Technology Initiatives on Firm Value | Jiun-Sheng Lin | American Marketing Association Summer Educator Conference | | | |
2015 | The Effects of Self-service Technology Initiatives on Firm Value | Jiun-Sheng Chris Lin | Academy of Marketing Science World Marketing Conference | | | |
2020 | Engaging customers with employees in service encounters: Linking employee and customer service engagement behaviors through relational energy and interaction cohesion | Liang, H.-Y.; Chu, C.-Y.; JIUN-SHENG LIN | Journal of Service Management | 14 | 12 | |
2018 | The Influence of Internal CSR Initiatives on the Organizational Citizenship Behaviors of Employees | Haw-Yi Liang; En-Yi Chou; Jiun-Sheng Chris Lin | American Marketing Association Service Research Conference | | | |
2019 | The Influence of Internal CSR Initiatives on the Organizational Citizenship Behaviors of Employees: An Abstract | Liang H.-Y; Chou E.-Y; JIUN-SHENG LIN | Developments in Marketing Science: Proceedings of the Academy of Marketing Science | 1 | 0 | |
2017 | The influence of service employees’ nonverbal communication on customer-employee rapport in the service encounter | Lin, C.-Y.; JIUN-SHENG LIN | Journal of Service Management | | | |
2010 | The Influence of Service Environments on Customer Emotion and Service Outcomes | Jiun-Sheng Chris Lin ; Haw-Yi Liang | American Marketing Association (AMS) SERVSIG Service Research Conference | | | |
2011 | The influence of service environments on customer emotion and service outcomes | JIUN-SHENG LIN ; Liang, H.-Y. | Managing Service Quality | | | |
2007 | The influence of technology readiness on satisfaction and behavioral intentions toward self-service technologies | Lin, J.-S.C. ; Hsieh, Peiling | Computers in Human Behavior | 211 | 148 | |
2006 | Influence Strategies and Promotion Support in Supplier-Retailer Relationships | Jiun-Sheng Chris Lin ; Hui-Ju Chan | Taiwan Journal of Marketing Science | | | |
2010 | Integrating Technology Readiness into Technology Acceptance in the Context of Self-service Technologies | Jiun-Sheng Chris Lin ; Hsing-Chi Chang | American Marketing Association (AMA) SERVSIG Service Research Conference | | | |
2010 | An Investigation of Supplier-Dealer Relationship Bonds in Industrial Marketing Channels | Jiun-Sheng Chris Lin ; David Chien | Taiwan Journal of Marketing Science | | | |
2017 | Linking Employee and Customer Engagement Behaviors in Service Encounters: The Mediation of Relational Energy and Interaction Quality | Jiun-Sheng Chris Lin ; Chih-Ying Chu; Haw-Yi Liang | Academy of Marketing Science World Marketing Congress | | | |